About us

At LuxLoop, we combine Swiss precision with global logistics to deliver premium winter gear to customers around the world.

Our products are designed and manufactured in Switzerland, ensuring top-tier quality and durability.

With logistics hubs worldwide, we guarantee fast and reliable shipping across all regions.

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Shipping

Shipping takes 3–7 business days, depending on your location and local courier services.

We want our customers to enjoy a smooth and satisfying shopping experience, which is why we ensure fast processing, reliable delivery, and secure packaging for every order.

Return policy

You may request a refund within 10 days after delivery.
Simply write an email to our customer service team and ask for a refund on your order.

We aim to make the process easy and hassle-free, ensuring that our customers feel confident when shopping with us.

Customer service

Our customer service team is available at any time.
Simply send us an email at infoluxloop@gmail.com — we will respond as quickly as possible to assist you.